Below are some common concerns of our clients before purchasing from Altira Global.
If you have other questions, please just send it to Info@Altiraglobal.com.
- All
- Questions
Need Help?
How can I contact customer support if I have an issue?
You can click the button below to chat live with a Customer Service representative. If we aren't available, drop us an email at Info@Altiraglobal.com, and we will get back to you within 20-36 hours!
Questions
We currently ship everywhere within the United States.
Delivery usually takes 3–5 business days after a 1–2 day processing period.
Yes, all orders over $50 qualify for free shipping.
Once shipped, you’ll receive a tracking number via email to follow your order.
We accept major credit/debit cards, PayPal, and secure online payments.
Contact us within 7 days at Info@AltiraGlobal.com, and we’ll arrange a replacement or refund.
Orders can be changed or canceled within a few hours of placing them. Contact customer support immediately.
Yes, returns and refunds are available for damaged, defective, or incorrect items. Email us with your order details.
You can reach us anytime at Info@AltiraGlobal.com.